Shopping on line can be easy, simple and save you lots of money. It can also take a lot of your time, frustrate you, and result in unwanted purchases. Now the same can be said for regular high street shopping, but with the vast opportunity presented by the Internet it will pay you to spend a few minutes reading this and understanding how to better optimize your Jetstar shopping experience:
1. Compare - without doubt the biggest advantage that the Jetstar offers shoppers today is the ability to compare thousands of Jetstar at a time. This is a great thing, but not necessarily all the time! Too much can be daunting at times so take advantage of the great comparison sites and where possible let them do the hard work for you.
2. Research - if it has been said it will be on the internet. Ignorance is no longer a justifiable reason for buying the wrong thing. Take the time to research in detail everything that you could possible want to know about
3. Testimonials - don't know anybody that has bought a Jetstar? Wrong! If the Jetstar is good the internet will let you know. Use the Internet as a friend and get testimonials before you buy.
4. Questions - Got a question about Jetstar then search the Forums, FAQ's, Blogs etc. Don't be afraid to ask .....
5. Reputation - Never heard of the company selling Jetstar? Don't worry, no reason why you should know every company in the world, but you know someone that does! Use the internet to find out what people are saying about Jetstar and build up a picture of their reputation for sales, returns, customer service, delivery etc.
6. Returns - still worried that even after all of the above your Jetstar wont be what you want? Check out the returns policy. There is so much competition now that someone, somewhere is bound to offer the terms that you are comfortable with.
7. Feedback - happy with your Jetstar then let people know, after all you are depending on others people input in your buying decision, so why not give a little back.
8. Security - check for the yellow padlock on the Jetstar site before you buy, and the s after http:/ /i.e. https:// = a secure site
9. Contact - got a question about Jetstar, or want to leave a comment then check out the sites contact page. Reputable companies have them and respond.
10. Payment - ready to pay for your Jetstar, then use your credit card or PayPal! Be aware of companies that don't accept them, there may be genuine reasons but given the huge amount of choice you have when buying online there is no reason at all not to buy via credit card or PayPal.
For the aircraft, see Lockheed JetStar. For the Asian sister airline, see Jetstar Asia Airways.{{Infobox Airline]| company_slogan =| founded = 2004, [Victoria (Australia)
Australia)| hubs =[Melbourne Airport,
Newcastle Airport (Williamtown), Avalon Airport, [Brisbane Airport, [Newcastle Airport (Williamtown),
Sydney Airport,
Gold Coast Airport| lounge = [Qantas#Qantas Club| alliance =| subsidiaries =| website = http://www.jetstar.com.au-->
Jetstar Airways is a Low-cost carrier based in Melbourne,
Australia. It is a subsidiary of
Qantas, created in response to the threat posed by low-cost airline Virgin Blue. It operates an extensive domestic network and regional and international services. Its main base is Melbourne Airport. It has a sister operation called Jetstar Asia/Valuair which has an extensive operation through out Asia. In the near future
Jetstar Asia will team up with 30% QANTAS owned
Pacific Airlines to provide new destinations in
Vietnam, flying the lucrative Ho Chi Min City-Singapore route.
History
The airline was established by Qantas in 2003 as a low-cost domestic subsidiary. Qantas acquired Impulse Airlines and relaunched the airline under the Jetstar brand. Domestic passenger services began on 25 May 2004, after it commenced selling tickets in February 2004. International services to
Christchurch,
New Zealand, commenced on
1 December 2005. Although owned by Qantas, its management operates largely independently of
Qantas through the company formerly known as Impulse Airlines - an airline acquired by Qantas on
20 November 2001.
at
Brisbane International Airport in
Brisbane, Australia.
at Kingsford Smith International Airport in Sydney,
Australia.
Despite its low-cost ethos, Jetstar currently offers a limited number of connecting services without through baggage checking - though this has changed since International flights commenced in November 2006 when baggage connectivity and connecting services were added as a service offering for Domestic flights connecting with International flights only. Reserved seating is currently provided on all routes and from
4 October 2006 Jetstar became the first Australian airline to allow customers to select their seat when booking.
On 13 December 2004, the first flight of sister airline
Jetstar Asia Airways took off from its
Singapore hub to
Hong Kong, marking Qantas' entry into the Asian low-cost market, and its intentions in battling key competitor
Singapore Airlines at its home ground. Note that Qantas has only a 49% stake in Jetstar Asia's ownership.
(See Jetstar Asia Airways)On December 1 2005, Jetstar commenced operations from 4 Australian cities
Sydney, Melbourne,
Brisbane and the Gold Coast, Queensland to Christchurch in New Zealand. On December 7
2005 it was announced that Jetstar would establish the world's first global low cost airline flying initially to destinations within 10 hours of Australia but later to operate to Europe and the Americas. At the end of 2005, it was announced that Jetstar would fly to Perth, Western Australia, from Geelong's Avalon Airport.
In July 2006, Jetstar and Jetstar Asia Airways were brought together under the Jetstar brand. Jetstar, Jetstar Asia and Valuair customers now make all online bookings through Jetstar.com.
The advertising
slogan of Jetstar is "All day every day low fares". Two additional slogans have recently been used in its marketing campaigns; "Let's Fly Jetstar" (2004-2006) & "It's All About Choice (Fly Away)" (2006-present)
In 2007, Jetstar won the
low-cost carrier section of the Skytrax World Airline Awards. Jetstar wins Best Low-Cost Airline Award for 2007
In April 2007,
Qantas also announced a 30% stake in
Pacific Airlines which will be rebranded Jetstar in 2008 and create a second Asian hub out of
Ho Chi Minh, Vietnam.
Destinations
Until recently Qantas and Jetstar did not share any routes, to avoid internal competition. However, with the addition of Adelaide, Perth, Townsville and Darwin services, this is no longer the case. Due to the different markets each attracts, this seems to have a limited effect on either of the airlines. Flights from Melbourne to Sydney,
Brisbane,
Adelaide and Perth, Western Australia depart from Avalon Airport, as previously mentioned, because these routes are some of the key Qantas routes. The exceptions to this rule of no competition are flights to Tasmania and Gold Coast, Queensland, routes on which
Qantas operates a few services for those who would prefer travelling on the full service parent Qantas, or customers wishing to travel Business Class. Jetstar has recently announced new daily flights from Melbourne-Tullumarine to Perth adding to the exsisting daily flights from Melbourne-Avalon.
Unlike other scheduled airlines, Jetstar's services from Melbourne to
Adelaide,
Brisbane,
Sydney and Perth, Western Australia (and return) operate from Avalon Airport, near
Geelong, Victoria. All other Melbourne services use Melbourne Airport, Tullamarine. Qantas has a large maintenance facility at Avalon.
-200 at
Kingsford Smith International Airport in
Sydney,
Australia.Destinations served are:
Operated by 'Jetstar International
From Australia To
Asia
- Indonesia
- Denpasar (Ngurah Rai International Airport)
- Japan (operated by Jetstar Airways)
- Osaka (Kansai International Airport)
- Nagoya (Chubu Centrair International Airport)
- Malaysia
- Singapore
- Thailand
- Bangkok (Suvarnabhumi International Airport)
- Phuket (Phuket International Airport)
- Vietnam
- Ho Chi Minh City (Tan Son Nhat International Airport)
North America
- United States of America
- Honolulu (Honolulu International Airport)
Oceania
Operated by 'Jetstar
- Australia
- Australian Capital Territory
- Canberra (Canberra Airport)
- New South Wales
- Northern Territory
- Queensland
- South Australia
- Tasmania
- Victoria (Australia)
- Western Australia
For an indication of routes served, see http://www.jetstar.com.au/routeMap/index.html
Fleet
.
{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"|+
As Of September 2007 The Jetstar Airways Fleet Is|- bgcolor=orange! Aircraft! #! Seats! Notes|-|Airbus A320. 6 of those aircraft will be leased from [ILFC. The other 3 from Airbus.]||align=center|6||align=center|303|| First four aircraft for Jetstar International (VH-EBA to VH-EBD) have been transferred from Qantas. VH-EBE and VH-EBF new from
Airbus.]||align=center|(15 on order)|| ||First delivery scheduled for August 2008, even after Boeing announced an approximate 6 month production delay. To be used on international destinations.|}
As of November 2006, Jetstar's average fleet age is 2.1 years. Jetstar Airways Fleet Age. Jetstar is looking to purchase 6 Airbus A321 to help out in the domestic routes.
Previously operated
The launch fleet of Boeing 717s with 125 seats has been replaced with new
Airbus A320s, fitted with 177 leather seats. This has since been augmented with the addition of Airbus A330s, operating on International services.
Marketing & Sponsorship
Jetstar Airways is the major sponsor of the
Gold Coast Titans rugby league team.
Incidents
Since commencing operation, the airline has encountered a two in-flight incidents:
- On July 23, 2007 Jetstar flight JQ30 flying from Suvarnabhumi Airport to Melbourne International Airport was forced to make an emergency landing at Bali/Denpasar (DPS) after an in-flight diagnostic shut down engine 1. The Airbus A330-200 VH-EBE was only three weeks old, and Jetstar are investigating the cause of the issue with Airbus.
- On September 25, 2007 10 passengers became ill on a flight from Melbourne to Honolulu. The passengers, 3 seated in Starclass and the remainder in Economy, became sick within 2 and 4 1/2 hours into the flight. One of the passengers was taken to hospital on arrival in Honolulu and the remainder held in quarantine. No link between the food service and the mystery illness has been established.
Television Series
On Sunday 7th October 2007, the Nine network of Australia began airing the television series "Going Places". The 8-part series depicts the everyday lives of selected staff members of Jetstar, Sydney and Melbourne airport staff. The show follows the dramas of the check-in staff, mid-flight staff, and the induction program for new international recruits.
See also
- Qantas
- Virgin Blue
- Tiger_Airways#Tiger_Airways_Australia
References
External links
- Jetstar Airways
- Qantas Airways/ Qantas Group
- Jetstar Airways Fleet Detail
- Airliners.net Jetstar Airways Photos
For the aircraft, see Lockheed JetStar. For the Asian sister airline, see Jetstar Asia Airways.{{Infobox Airline]| company_slogan =| founded =
2004, [Victoria (Australia) Australia)| hubs =[Melbourne Airport, Newcastle Airport (Williamtown),
Avalon Airport, [Brisbane Airport, [Newcastle Airport (Williamtown), Sydney Airport,
Gold Coast Airport| lounge = [Qantas#Qantas Club| alliance =| subsidiaries =| website = http://www.jetstar.com.au-->
Jetstar Airways is a Low-cost carrier based in
Melbourne,
Australia. It is a subsidiary of Qantas, created in response to the threat posed by low-cost airline
Virgin Blue. It operates an extensive domestic network and regional and international services. Its main base is Melbourne Airport. It has a sister operation called Jetstar Asia/Valuair which has an extensive operation through out Asia. In the near future
Jetstar Asia will team up with 30%
QANTAS owned Pacific
Airlines to provide new destinations in
Vietnam, flying the lucrative Ho Chi Min City-Singapore route.
History
The airline was established by Qantas in 2003 as a low-cost domestic subsidiary. Qantas acquired Impulse Airlines and relaunched the airline under the Jetstar brand. Domestic passenger services began on 25 May 2004, after it commenced selling tickets in February
2004. International services to Christchurch, New Zealand, commenced on 1 December
2005. Although owned by Qantas, its management operates largely independently of Qantas through the company formerly known as
Impulse Airlines - an airline acquired by Qantas on
20 November 2001.
at
Brisbane International Airport in Brisbane,
Australia.
at Kingsford Smith International Airport in Sydney,
Australia.
Despite its low-cost ethos, Jetstar currently offers a limited number of connecting services without through
baggage checking - though this has changed since International flights commenced in November 2006 when baggage connectivity and connecting services were added as a service offering for Domestic flights connecting with International flights only. Reserved seating is currently provided on all routes and from
4 October 2006 Jetstar became the first Australian airline to allow customers to select their seat when booking.
On 13 December 2004, the first flight of sister airline
Jetstar Asia Airways took off from its Singapore hub to Hong Kong, marking Qantas' entry into the Asian low-cost market, and its intentions in battling key competitor Singapore Airlines at its home ground. Note that Qantas has only a 49% stake in Jetstar Asia's ownership.
(See Jetstar Asia Airways)On December 1 2005, Jetstar commenced operations from 4 Australian cities
Sydney, Melbourne, Brisbane and the Gold Coast, Queensland to
Christchurch in
New Zealand. On
December 7 2005 it was announced that Jetstar would establish the world's first global low cost airline flying initially to destinations within 10 hours of Australia but later to operate to Europe and the
Americas. At the end of 2005, it was announced that Jetstar would fly to Perth, Western Australia, from Geelong's
Avalon Airport.
In July 2006, Jetstar and Jetstar Asia Airways were brought together under the Jetstar brand. Jetstar, Jetstar Asia and
Valuair customers now make all online bookings through Jetstar.com.
The advertising
slogan of Jetstar is "All day every day low fares". Two additional slogans have recently been used in its marketing campaigns; "Let's Fly Jetstar" (2004-2006) & "It's All About Choice (Fly Away)" (2006-present)
In 2007, Jetstar won the low-cost carrier section of the Skytrax World Airline Awards. Jetstar wins Best Low-Cost Airline Award for 2007
In April 2007, Qantas also announced a 30% stake in
Pacific Airlines which will be rebranded Jetstar in 2008 and create a second Asian hub out of
Ho Chi Minh, Vietnam.
Destinations
Until recently Qantas and Jetstar did not share any routes, to avoid internal competition. However, with the addition of Adelaide, Perth, Townsville and Darwin services, this is no longer the case. Due to the different markets each attracts, this seems to have a limited effect on either of the airlines. Flights from Melbourne to
Sydney, Brisbane,
Adelaide and Perth, Western Australia depart from
Avalon Airport, as previously mentioned, because these routes are some of the key Qantas routes. The exceptions to this rule of no competition are flights to Tasmania and Gold Coast, Queensland, routes on which Qantas operates a few services for those who would prefer travelling on the full service parent Qantas, or customers wishing to travel Business Class.
Jetstar has recently announced new daily flights from
Melbourne-Tullumarine to Perth adding to the exsisting daily flights from
Melbourne-Avalon.
Unlike other scheduled airlines, Jetstar's services from
Melbourne to Adelaide,
Brisbane, Sydney and
Perth, Western Australia (and return) operate from Avalon Airport, near
Geelong, Victoria. All other Melbourne services use Melbourne Airport, Tullamarine. Qantas has a large maintenance facility at Avalon.
-200 at Kingsford Smith International Airport in
Sydney, Australia.Destinations served are:
Operated by 'Jetstar International
From Australia To
Asia
- Indonesia
- Denpasar (Ngurah Rai International Airport)
- Japan (operated by Jetstar Airways)
- Osaka (Kansai International Airport)
- Nagoya (Chubu Centrair International Airport)
- Malaysia
- Singapore
- Singapore (Singapore Changi Airport)
- Thailand
- Vietnam
North America
Oceania
Operated by 'Jetstar
For an indication of routes served, see http://www.jetstar.com.au/routeMap/index.html
Fleet
.
{| class="toccolours sortable" border="1" cellpadding="3" style="border-collapse:collapse"|+
As Of September 2007 The Jetstar Airways Fleet Is|- bgcolor=orange! Aircraft! #! Seats! Notes|-|Airbus A320. 6 of those aircraft will be leased from [ILFC. The other 3 from Airbus.]||align=center|6||align=center|303|| First four aircraft for Jetstar International (VH-EBA to VH-EBD) have been transferred from
Qantas. VH-EBE and VH-EBF new from
Airbus.]||align=center|(15 on order)|| ||First delivery scheduled for August 2008, even after Boeing announced an approximate 6 month production delay. To be used on international destinations.|}
As of November 2006, Jetstar's average fleet age is 2.1 years. Jetstar Airways Fleet Age. Jetstar is looking to purchase 6 Airbus A321 to help out in the domestic routes.
Previously operated
The launch fleet of Boeing 717s with 125 seats has been replaced with new Airbus A320s, fitted with 177 leather seats. This has since been augmented with the addition of Airbus A330s, operating on International services.
Marketing & Sponsorship
Jetstar Airways is the major sponsor of the Gold Coast Titans rugby league team.
Incidents
Since commencing operation, the airline has encountered a two in-flight incidents:
- On July 23, 2007 Jetstar flight JQ30 flying from Suvarnabhumi Airport to Melbourne International Airport was forced to make an emergency landing at Bali/Denpasar (DPS) after an in-flight diagnostic shut down engine 1. The Airbus A330-200 VH-EBE was only three weeks old, and Jetstar are investigating the cause of the issue with Airbus.
- On September 25, 2007 10 passengers became ill on a flight from Melbourne to Honolulu. The passengers, 3 seated in Starclass and the remainder in Economy, became sick within 2 and 4 1/2 hours into the flight. One of the passengers was taken to hospital on arrival in Honolulu and the remainder held in quarantine. No link between the food service and the mystery illness has been established.
Television Series
On Sunday 7th October 2007, the Nine network of Australia began airing the television series "Going Places". The 8-part series depicts the everyday lives of selected staff members of Jetstar, Sydney and Melbourne airport staff. The show follows the dramas of the check-in staff, mid-flight staff, and the induction program for new international recruits.
See also
References
External links
- Jetstar Airways
- Qantas Airways/ Qantas Group
- Jetstar Airways Fleet Detail
- Airliners.net Jetstar Airways Photos